Your order means a lot to us, which is why we are dedicated to providing fast, safe, and reliable delivery services for all of our products. Deliveries are typically made Monday through Friday, and you can find delivery options for each item on its product page as well as in the cart.
Shipment Processing
All orders are processed, verified, quality checked, and packaged within 1-2 business days.
If we are experiencing a high volume of orders, shipments may be delayed for a few days. Please allow additional days in transit for delivery. We will let you know if there is a significant delay in shipment because of service interruption, such as severe weather.
Holiday Shipping
Due to the holidays, shipping companies usually experience a high volume of shipping traffic. Shipping companies will require additional time to deliver. We will contact you via email if there is a significant delay in the shipment of your order.
When ordering stock samples at Gamma Bag, the shipping is free! Newly designed items will take 15 business days to produce and 10 days for delivery, and a flat rate of $15.00 will be added to the order.
Currently, we can ship to the United States and Canada.
Want to ship somewhere else in the world?
At this time, we can arrange special international shipping based on your request. For shipments outside the US and Canada, please contact us at service@gammabag.com.
Updating Orders Before Shipping
Before an item has shipped, you can easily edit the details of your order online. From My Orders, you can cancel, change the delivery method, or change the shipping address for each item.
Updating Orders in Transit
Once an item has shipped, the order information cannot be changed.
Can't Find Your Package?
Not to worry! Most items are found within two days. Here are some things to try:
1) Check that your shipping address is correct.
Let's make sure we shipped to the right place. Current shipping addresses are listed under “Deliver To” on the My Orders page.
2) Check around your home or with neighbors.
Boxes might be at back doors, behind bushes, etc.
3) Give it a couple of days.
Sometimes carriers incorrectly scan packages that are still in transit.
4) Check your mailbox or anywhere else you receive mail.
Carriers deliver differently, especially if the package is small enough to fit inside your mailbox.
5) Check for a notice of attempted delivery.
This notice will tell you the steps you should take to receive your package.
If you’ve tried everything without any results, please contact us at service@gammabag.com.
